Lead Supervisor

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Location: Turners Falls, MA
Type: Full Time
Department: Manufacturing
Reports To: Production Manager
Shifts: 2nd

General Overview:

Responsible for leading the employees in the decorating department, which includes on-boarding, employee training and development, scheduling, employee relations

Job Description

Overseeing staff.

includes:          creating a positive, team-oriented work environment; modeling and encouraging clear, direct, and constructive communication; prioritizing and overseeing daily task,;; adjusting staffing to align with priorities and the abilities of employees to reach production goals,’ nurturing the growth of effective and productive teams; overseeing and directing shift supervisors; ensuring company policies are enforced; conducting employee performance evaluations; ensuring adequate backup on each shift for essential functions, including coating operation, team leadership & screen


making; assisting Human Resources in filling vacancies; attending meetings as necessary


Overseeing production

includes: performing quality inspections; ensuring quality procedures are followed; reviewing shift paperwork for accuracy and completeness; completing production reports; helping teams & individuals to meet production goals; minimizing cycle loss and scrap rate; minimizing machine down time; maintaining a well-organized, efficient, safe work environment


Overseeing materials usage

includes: minimizing scrap production and waste; maintaining inventories of supplies; ordering supplies; ensuring proper labeling, storage, and disposal of chemicals



includes: evaluating training needs of decorating department employees,· planning, overseeing and conducting employee training; training documentation; providing and documenting regular feedback to employees during their probationary periods; ensuring temporary workers know essential safety, quality, and production iriformation


Fill-in for Decorating Manager in his/her absence

includes:  maintaining the production schedule; responding to customer inquiries, submitting timesheets.



includes: entering orders into computer; performing other duties, as assigned.


  • Ability to make decisions independently regarding quality, staffing, product placement and packaging
  • Ability to solve problems and respond to emergencies as they occur
  • Excellent communication and organizational skills
  • Willingness to work hands-on
  • Flexibility and willingness to work overtime to the extent necessary to ensure the smooth functioning of the department each day
  • Computer proficiency